Division of Public Welfare

Mission

The mission of the Division of Public Welfare is to promote positive social conditions that contribute toward the attainment of the highest and social well being for the economically and socially disadvantaged populations within the Territory of Guam by developing an efficient and effective delivery system of services to eligible clients within the territory; by determining the eligibility of applicants; by administering payments and various social services to remove social barriers which prevent persons from obtaining/maintaining the basic necessities of life to include safe and decent housing, medical care, nutritious foods, and employment status.

For Additional Information/Questions

Bureau of Economic Security
Supplemental Nutrition Assistance Program (SNAP)
Cash Assistance
Child Care and Development Fund (CCDF)
Bureau of Health Care Financing Administration
Medicaid
Medically Indigent Program (MIP)
Northern Public Health (Dededo)

671-635-7429 ● 671-635-7439 ● 671-635-7484 ● 671-635-7488 ● 671-635-7396

Central Public Health(Ran Care Tamuning)

671-300-8853 ● 671-300-8854 ● 671-300-8855 ● 671-300-8856

Southern Public Health (Inarajan)

671-828-7524 ● 671-828-7534 ● 671-828-7542

Provider Claims Submission

671-300-7330 / 671-300-7332

Prior Authorization

671-735-7473

EPSDT Referrals, Child Physical Prior Authorization & Medicare Buy-In

671-735-7474

Off-Island Referral

671-474-7231

Inside the Division of Public Welfare

Bureau of Economic Security (BES)

Bureau of Economic Security plans, organizes, administers, directs and oversees the eligibility determination of the following programs: SNAP, Cash Assistance, Medical Assistance and Child Care Assistance.

Bureau of Management Support (BMS)

The Bureau of Management Support is responsible for implementing and operating quality control and conducting management reviews on the Supplemental Nutrition Assistance Program program.

Bureau of Health Care Financing Administration (BHCFA)

The Bureau of Health Care and Financing oversees the Medicaid Assistance Program and Medically Indigent Program.

Bureau of Social Services Administration (BOSSA)

The BOSSA administers various child welfare programs designed to protect children and strengthen families.

State Office

The State Office promotes positive social conditions that contribute toward the attainment of the highest and social well being for the economically and socially disadvantaged populations within the Territory of Guam.

USDA Nondiscrimination Statement:This institution is prohibited from discriminating on the basis of race, color, national origin, disability, age, sex and in some cases religion or political beliefs.  The U.S. Department of Agriculture also prohibits discrimination based on race, color, national origin, sex, religious creed, disability, age, political beliefs or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.  Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits.  Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.  Additionally, program information may be made available in languages other than English.  To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027), found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

Mail: U.S. Department of Agriculture

Office of the Assistant Secretary for Civil Rights

1400 Independence Avenue, SW

Washington, D.C. 20250-9410

Fax: (202) 690-7442; or

Email:  program.intake@usda.gov.

For any other information dealing with Supplemental Nutrition Assistance Program (SNAP) issues, persons should either contact the USDA SNAP Hotline Number at (800) 221-5689, which is also in Spanish or call the State Information/Hotline Numbers (click the link for a listing of hotline numbers by State); found online at: http://www.fns.usda.gov/snap/contact_info/hotlines.htm.

To file a complaint of discrimination regarding a program receiving Federal financial assistance through the U.S. Department of Health and Human Services (HHS), write: HHS Director, Office for Civil Rights, Room 515-F, 200 Independence Avenue, S.W., Washington, D.C. 20201 or call (202) 619-0403 (voice) or (800) 537-7697 (TTY).

This institution is an equal opportunity provider.

Documents

  • DPW FY 2018 ACCOMPLISHMENT REPORT
  • DPW FY 2018 ANNUAL EXPENDITURE AND DEMOGRAPHIC REPORT
  • Consent for Release of Child Care Certificate
  • Provider/Parent Handbook for Serving Children and Families on Child Care Development Fund
  • Child Care Calendar/Attendance and Provider Reimbursement Timesheet
  • MIP Brochure
  • Supplemental Nutrition Assistance Program FY2010
  • CCDF Child Care Application
  • Guam QRIS Guidelines
  • Guam – Child Care and Development Fund Gross Monthly Income Table
  • Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) Fact Sheet for New Retailers
  • Medicaid & Medically Indigent Program FY15 End of 3rd Quarter Report
  • FY2014 Division of Public Welfare Annual Report
  • Alternative Benefit Plan (ABP) Benefits and Limitations
  • FY2015 Division of Public Welfare Annual Report
  • FY2016 – FY2018 CCDF State Plan
  • CCDF Market Rate Survey
  • 4 2016 RFP RS DPHSS DPW BMS 16-001
  • 4 2016 RFP RS DPHSS DPW BMS 16-002
  • 4 2016 RFP RS DPHSS DPW BMS 16-003
  • FY2016 Disaster Supplemental Nutrition Assistance Program (Income Eligibility Standards & Allotments)
  • SNAP Education
  • BES Annual Report for FY2016
  • Periodic Change Report (Updated 2.23.17act)
  • Simplified Reporting FY2016 Final.7.11.2016page1
  • FY2016 BMS Annual Report corrected 030917
  • FY2017 Division of Public Welfare Accomplishment Report
  • FY2017 BMS Annual Report
  • FY2017 BOSSA Annual Report
  • FY 2017 Title XX Post-Expenditure Report
  • FY 2018 BOSSA Accomplishments
  • FY 2014 Medicaid and MIP Expenditure and Demographic Report – End of 1st Quarter Report
  • FY 2014 Medicaid and MIP Expenditure and Demographic Report – End of 2nd Quarter Report
  • FY 2014 Medicaid and MIP Expenditure and Demographic Report – End of 3rd Quarter Report
  • FY 2014 Medicaid and MIP Expenditure and Demographic Report – End of 4th Quarter Report
  • FY 2015 Medicaid and MIP Expenditure and Demographic Report – End of 1st Quarter Report
  • FY 2015 Medicaid and MIP Demographic Report – End of 2nd Quarter Report
  • FY 2015 Medicaid and MIP Expenditure and Demographic Report – End of 3rd Quarter Report
  • FY 2015 Medicaid and MIP Expenditure and Demographic Report – End of 4th Quarter Report
  • FY 2016 Medicaid and MIP Expenditure and Demographic Report – End of 1st Quarter Report
  • FY 2016 Medicaid and MIP Expenditure and Demographic Report – End of 2nd Quarter Report
  • FY 2016 Medicaid and MIP Expenditure and Demographic Report – End of 3rd Quarter Report
  • FY 2016 Medicaid and MIP Expenditure and Demographic Report – End of 4th Quarter Report Revised
  • FY 2017 Medicaid and MIP Expenditure and Demographic Report – End of 1st Quarter Report
  • FY 2017 Medicaid and MIP Expenditure and Demographic Report – End of 2nd Quarter Report
  • FY 2017 Medicaid and MIP Expenditure and Demographic Report – End of 3rd Quarter Report
  • FY 2017 Medicaid and MIP Expenditure and Demographic Report – End of 4th Quarter Report
  • FY 2018 Medicaid and MIP Expenditure and Demographic Report – End of 1st Quarter Report
  • FY 2018 Medicaid and MIP Expenditure and Demographic Report – End of 2nd Quarter Report
  • FY 2018 Medicaid and MIP Expenditure and Demographic Report – End of 3rd Quarter Report
  • FY 2018 Medicaid and MIP Expenditure and Demographic Report – End of 4th Quarter Report
  • FY 2019 Medicaid and MIP Expenditure and Demographic Report – End of 1st Quarter Report
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