Bureau of Management Support

The Bureau of Management Support (BMS) is one of four bureaus within the Division of Public Welfare, responsible for implementing and operating quality control, conducting management reviews on the Supplemental Nutrition Assistance Program (SNAP) program. BMS is also responsible for conducting investigations on complaints of abuse and misuse of the SNAP benefits and public assistance benefits, and the collection of claims made against households found to have violated the programs’ rules and regulations.

Documents:

  • ACF 812 Summary Narrative Report
  • Guam QRIS Guidelines
  • FY2016 – FY2018 Child Care Development (CCDF) State Plan
  • FY2019 – FY2021 Child Care Development (CCDF) State Plan
  • CCDF Market Rate Survey
  • 4 2016 RFP RS DPHSS DPW BMS 16-001
  • 4 2016 RFP RS DPHSS DPW BMS 16-002
  • 4 2016 RFP RS DPHSS DPW BMS 16-003
  • FY2016 BMS Annual Report corrected 030917
  • FY2017 BMS Annual Report
  • Inside the Bureau of Management Support

    The Bureau of Management Support (BMS) is responsible for implementing and operating quality control, conducting management reviews on the Supplemental Nutrition Assistance Program (SNAP) program.

    The Program Information, Monitoring, and Evaluation Section (PIME) conduct Management Evaluation Reviews and Corrective Action Plan Assessments; and the preparation of quarterly and annual reports and statistical reports.

    The Quality Control Section (QC) conducts thorough reviews on randomly selected SNAP program cases and child care authorizations.

    The Investigation and Recoupment Office (IRO) conducts thorough investigations on complaints of abuse and misuse of benefits provided by the SNAP program.

    The Work Programs Section oversees the Job Opportunities and Basic Skills (JOBS) Program and the Guam Employment and Training Program (GETP)

    The Office of Child Care supports low-income working families through child care financial assistance and promotes children’s learning by improving the quality of early care and education and after-school programs.

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