The Bureau is responsible for managing all aspects of information, assistance, referral, orientation, and outreach with respect to Title III Aging Programs. In addition, the Bureau manages the Guam State Health Insurance Assistance Program, funded in part by the Centers for Medicare and Medicaid Services, and the Guam Senior Medicare Patrol Program funded by the Administration on Aging. Jointly, both federally funded programs, directly and through partnerships, provide information, assistance, and counseling assistance on all Medicare-related matters, and provide education on how to protect, detect and report Medicare/Medicaid fraud, waste, abuse, and error.
Inside the Bureau of Community Support
The Guam MAP staff and volunteers assist Medicare beneficiaries who need information, counseling, and enrollment assistance beyond what they are able to receive on their own through the other CMS information channels.
The BCS is responsible for helping older persons and caregivers locate and link with local support resources, as well as provide information to the general public.