Supplemental Nutrition Assistance Program(SNAP) and Cash Assistance benefits delayed

For Immediate Release
August 1, 2014; 1:15pm
DPHSS Release No. 2014-057

The Department of Public Health and Social Services would like to inform the consumers of the Supplemental Nutrition Assistance Program (formerly food stamps) and Cash Assistance utilizing their Electronic Benefit Transfer (EBT) Quest card that benefits may not be posted on time (August 1, 2014).

The Department experienced a problem with the EBT server and was unable to transmit in a timely manner, however, transmission has been completed. JP Morgan has uploaded the files and now working on processing the benefits.

We apologize for any inconvenience this may cause and thank you for your patience and understanding.

If you have any questions or require additional information, please call the Issuance Section at 474-7238/7433/7361 for additional information.

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